Refund/Exchange policy
No refunds accepted, no exceptions. We take pride in providing high quality organic oils. Only exchanges will be accepted. We must be notified within 72 hours from the time received.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
You can always contact us for any exchange question at valeriusorganix@gmail.com.